IT AMC Plans & Pricing
Fixed monthly pricing, written response times and no surprise invoices. Prices exclude 5% VAT.
Plans
Managed IT in Dubai typically costs AED 150–400 per user per month depending on scope and response times (industry pricing guides, 2026). Here is exactly what you get from Infirise.
Essential
Best for: Boutique teams, 5–15 users
From AED 5 / device / day
Includes
- Helpdesk (Teams, WhatsApp, portal, email) in business hours
- 24/7 monitoring and automated patching
- Endpoint protection and email security
- Microsoft 365 / Google Workspace admin
- Backup monitoring
- Remote onboarding and offboarding
- Monthly health report
On-site visits: Included as above
Book a Free IT & AI Audit★ Most popular
Business
Best for: Growing teams, 15–60 users
From AED 8 / device / day
Includes
Everything in Essential, plus:
- 4 scheduled on-site visits per month
- On-site response within 2 hours
- Intune device management (laptops and phones)
- MFA and conditional access
- Network, Wi-Fi, printer, CCTV and AV support at your office
- Quarterly business review and IT roadmap
- Dedicated account manager
On-site visits: Included as above
Book a Free IT & AI AuditResident
Best for: Multi-branch or 60+ users
Custom quote
Includes
Everything in Business, plus:
- Resident engineer 2 days/week
- 24/7 critical incident response
- Security awareness training and phishing tests
- Compliance reporting (PDPL / ISO-style controls)
- Multi-site and building ELV AMC options
- Vendor, licence and IT budget management
On-site visits: Included
Talk to UsAdd-ons
| Add-on | How it’s priced |
|---|---|
| ELV AMC (CCTV, access control, intercom, IPTV) | Per building or per system, per day — AED 5 |
| 24/7 security monitoring (SOC) | Per device per day — AED 5 |
| Hardware and software licences | Quoted at supply; procurement assistance included in all plans |
| Projects (office set-up, relocation, migrations, ELV installs) | Fixed quote agreed before work starts |
| AI automation pilot | From AED 50,000 per workflow |
Pricing FAQ
What isn’t included?
Hardware, software licences and one-off projects are quoted separately, at fixed prices agreed before work starts.
How long is the contract?
Very Agile.
How do we pay?
Monthly in advance by bank transfer.
Do prices include VAT?
No. Prices exclude UAE VAT.
Can we change plans?
Yes — move up or down at the next billing month as your team changes.