IT for Dubai & Abu Dhabi brokerages
IT Support Built for Real Estate Brokerages in Dubai & Abu Dhabi
Agents join, move desks and leave every month. Leads arrive on WhatsApp at midnight. Emirates ID copies and SPAs sit in inboxes. Infirise keeps your brokerage fast, secure and in control of its data — so your team can focus on listings and deals.
Trusted by Huaxia Real Estate · Zonan ME · Blue Ocean Real EstateEngineers in Dubai & Abu DhabiISO 9001, 14001 and 45001 certified
Managed IT for brokerages, in one paragraph
Infirise provides managed IT and IT AMC for real estate brokerages in Dubai and Abu Dhabi. We set up and support agents’ laptops and phones, email, CRM and portal access, office Wi-Fi, CCTV and meeting-room screens; we secure client records and switch off access the day an agent leaves — all for a fixed monthly fee per user.
Why brokerage IT has become a daily job
Dubai registered 13,083 new real estate brokers in 2025 alone — 32,294 brokers now work across 9,785 brokerage offices — and broker-led transactions rose 54% (Dubai Media Office, March 2026). Abu Dhabi had 3,302 licensed brokers by mid-2026 (ADREC). Growth at that speed means new agents to set up every week — and departing agents to shut out.
Sound familiar?
New agents wait days for access
Laptops, email, CRM logins and portal accounts aren’t ready on day one, so new agents lose their first week.
Departing agents keep your data
Ex-agents still have email, CRM exports or client chats on their phones after they leave.
Impersonation and payment fraud
Fake emails and WhatsApp messages pretending to be your agents or your accounts team target deposits and commissions.
KYC records scattered everywhere
Emirates ID and passport copies, MOUs and SPAs sit in personal inboxes and phones — hard to find, impossible to control.
Tech that fails in front of clients
Office Wi-Fi drops, calls cut out, and the meeting-room screen never connects when a buyer is sitting there.
One overworked “IT person”
An admin or a senior agent fixes laptops between deals, with no security, no documentation and no backup.
What we handle
Agent onboarding & offboarding
Ready-to-work laptop, email, CRM, portal and phone access within 2 hours of your request; same-day removal of access and transfer of data when an agent leaves.
Device management
Company data on agents’ laptops and phones is encrypted, protected and remotely wipeable — without touching personal photos or apps.
Email & WhatsApp security
Multi-factor authentication, anti-phishing and anti-impersonation (SPF, DKIM, DMARC), company-owned WhatsApp Business numbers and secure document sharing.
CRM, portals & lead-flow support
User administration, integrations and troubleshooting for your CRM, listing portals and website lead forms, so leads never stop arriving.
Secure document storage & backup
Organised, access-controlled storage for KYC and deal files, with daily backups and retention for at least five years.
Office network, CCTV & meeting-room AV
Fast staff and guest Wi-Fi (kept separate), VoIP phones, CCTV for your showroom and plug-and-present screens.
AI lead response
AI assistants that answer and qualify portal and WhatsApp enquiries around the clock and book viewings into agents’ calendars.
Related services: Managed IT & IT AMC · Cloud & Microsoft 365 (Intune) · Cyber Security · Office IT Setup · AI & Automation
Built for how brokerages work
Monday intake of new agents
A ready-to-work kit per agent — laptop enrolled in device management, email, CRM and portal access, a company WhatsApp Business number, printer and Wi-Fi — prepared before day one.
An agent resigns or is let go
Same-day offboarding: accounts disabled, CRM and portal access removed, mailbox and files transferred to the manager, company data wiped from the phone, and a signed checklist for your records.
Off-plan launch or roadshow
Pop-up 4G/5G internet, secure Wi-Fi, laptops, screens and printers for launch days, exhibitions and sales centres — installed and collected by our team.
You open a second branch
One security policy, one network design and one helpdesk across every branch, with a monthly report per branch.
The owner wants visibility
A one-page monthly report: who has access to what, open risks, tickets, devices and IT spend.
Brokerages that trust Infirise
“Infirise Technologies has transformed the way our real estate operations run. From securing our IT infrastructure to streamlining communication across our offices, their solutions have given us the stability we needed to focus on clients and properties, not tech problems. Infirise team truly understands the fast-paced nature of real estate and delivers with precision.”
Black PangCOO & Co-Founder, Huaxia Real Estate
Huaxia Real Estate
Zonan ME
Blue Ocean Real Estate
Plans by brokerage size
Boutique (5–15 users)
Owner-led brokerage; agents on personal phones; files in email. Get secure foundations right.
EssentialAED 5 / device / day
Growing (16–60 users)
Admin team, CRM, regular agent intake, perhaps two offices. Needs fast onboarding/offboarding and on-site support.
BusinessAED 8 / device / day
Multi-branch (60+ users)
Several branches, launch events, developer partnerships. Needs a resident engineer and reporting.
ResidentCustom quote
Your first 30 days
- Days 1–5
Audit and documentation: every user, device, account and licence recorded; critical risks fixed immediately.
- Days 6–15
Security baseline: MFA on email and CRM, email authentication (SPF, DKIM, DMARC), devices enrolled, admin rights removed from agent laptops.
- Days 16–30
Backups and five-year retention for deal and KYC files; onboarding/offboarding runbook agreed with management; first monthly report.
Brokerage FAQ
What IT does a real estate brokerage in Dubai need?
Most brokerages need five things: secure business email (Microsoft 365 or Google Workspace) with multi-factor authentication; managed laptops and phones for agents; a reliable office network with guest Wi-Fi kept separate from staff Wi-Fi; CRM and portal access controlled per user; and backed-up storage for client and deal documents. Infirise delivers all five under one monthly plan.
What happens to our client data when an agent leaves?
Without a process, departing agents keep access to email, the CRM, shared drives and client chats. We run a documented offboarding checklist the same day: disable accounts, remove CRM and portal access, transfer the mailbox and files to a manager, and wipe company data from the agent’s phone through device management — without touching personal photos or apps.
How long must UAE real estate brokers keep client records?
The UAE Ministry of Economy requires licensed real estate brokers and agents to keep customer identification and transaction records for at least five years under the country’s anti-money-laundering rules. We set up access-controlled storage and backups so those records stay complete, retrievable and protected for the full period.
How do we stop fake emails or WhatsApp messages in our agents’ names?
Start with email authentication (SPF, DKIM and a DMARC policy) so criminals can’t send email that appears to come from your domain, add multi-factor authentication to every mailbox, and use company-owned WhatsApp Business numbers instead of agents’ personal ones. We also train staff to confirm any change of bank details by phone before money moves.
Can you work with our CRM and property portals?
Yes. We manage user access, integrations, email deliverability and the devices your team uses for your CRM and listing portals, so leads keep flowing and access is removed when people leave. We support the platforms you already use — and we don’t resell portal subscriptions.
How much does IT support cost for a brokerage in Dubai?
Managed IT in Dubai typically costs about AED 150–400 per user per month, depending on what is included and how fast the provider must respond (industry pricing guides, 2026). Infirise brokerage plans start from AED 5 per device per day, including helpdesk, device management, email security and backups.
See where your brokerage is exposed — free
We’ll check agents’ devices, email security, CRM access and backups, and send a prioritised fix list with costs within 3 working days.
Book a Free Brokerage IT Audit →