IT & ELV for UAE buildings and portfolios
IT and ELV Maintenance for Property & Facilities Management Companies in the UAE
Residents and tenants notice the moment the intercom fails, the barrier won’t lift or the lobby Wi-Fi drops. Infirise maintains your building technology and your office IT under one contract, one SLA and one monthly report per building.
SIRA-registeredISO 9001, 14001 and 45001 certifiedEngineers in Dubai & Abu Dhabi
What we maintain, in one paragraph
Infirise maintains the IT and extra-low-voltage (ELV) systems of residential and commercial buildings in Dubai and Abu Dhabi — CCTV, access control, intercom, IPTV/SMATV, public address, structured cabling, Wi-Fi and network equipment — together with the head-office IT of property management, owners’ association and facilities management companies.
Why building technology now needs an IT partner
The UAE facilities management market is estimated at USD 23.6 billion in 2026 and forecast to reach USD 43.5 billion by 2031, with technical “hard” services making up about 61% of spend (Mordor Intelligence). As buildings get smarter, every camera, controller and sensor becomes a network device that needs patching, monitoring and securing — work that sits between traditional FM and IT.
Sound familiar?
Too many vendors, no single owner
IT, CCTV, access control, AV and Wi-Fi each have a different contractor — and when something fails, everyone blames someone else.
Compliance visits and paperwork
Dubai CCTV systems need maintenance by SIRA-registered companies with scheduled preventive visits. Missed visits become a problem at inspections and licence renewals.
Failures residents notice first
Intercoms, barriers, lift CCTV and lobby Wi-Fi fail after hours, and your team finds out from complaints.
Building systems on flat networks
BMS, CCTV and IoT devices share networks with offices or residents — with default passwords and open remote access.
Handover surprises
Buildings are accepted from developers without testing ELV and ICT systems, so defects become the owners’ cost.
Nothing to show the board
You can’t show owners or OA boards uptime, visits completed or tickets resolved per building.
What we handle
ELV AMC across your portfolio
Preventive maintenance and breakdown support for CCTV, access control, intercom, IPTV/SMATV, public address and structured cabling, with a visit report per building.
Remote health monitoring
Alerts when a camera goes offline, a recorder disk fails or storage falls below the retention target — before an incident exposes the gap.
Building network & Wi-Fi
Common-area and amenity Wi-Fi, secure separation of BMS, CCTV and IoT traffic, and managed switches and firewalls.
Head-office IT AMC
Helpdesk, laptops, Microsoft 365, access to CAFM and property software, and cyber security for your office and site teams.
Technician & guard devices
Managed phones and tablets for technicians and security staff, with apps, SIMs and remote wipe.
Handover ICT & ELV audits
Independent testing and documentation before you accept a building from the developer.
Monthly SLA reporting
One report per building: uptime, tickets, response times, preventive visits completed and open risks.
Related services: ELV & AV Systems · Network, Wi-Fi & Servers · Managed IT & IT AMC · Cyber Security · Trust & Security
Who we work with
Owners’ association (OA) management companies
Portfolio-wide ELV and IT maintenance with per-building reports your OA boards can read, and documented, competitive pricing.
Facilities management companies
Subcontract the ELV and IT scope of your hard-services contracts to a specialist
Property managers and landlords
One SLA across residential and commercial buildings: faster fixes and fewer tenant complaints.
Business centres and co-working operators
Tenant Wi-Fi, access control and meeting-room AV that simply work — plus your head-office IT.
Accepting a new building? Test the technology first
Before an owners’ association or FM company accepts a building from the developer, we test the network, Wi-Fi, CCTV, access control, intercom and IPTV against the approved design, record defects with photos, and hand over an asset register with configurations, passwords and warranties. Snags get fixed by the developer — not paid for by owners later.
A monthly report your board will actually read
- Uptime per system and building
- Cameras offline and for how long
- Recorder storage against the retention target
- Tickets and response times against the SLA
- Preventive visits completed vs due
- Open risks, recommended fixes and costs
What clients say
“As a business services firm, efficiency is everything, and Infirise delivered exactly that. They helped us migrate to a smarter IT setup, improved our data handling, and provided the round-the-clock support we needed. Infirise proactive approach has been crucial in helping us serve our clients better every single day.”
Asad HashmiCEO, Smart Business Creation
Plans by portfolio size
Single building or business centre
IT AMC + ELV AMC for one site, with a monthly report.
AED 5 / device / day
Portfolio (2–20 buildings)
Portfolio ELV AMC plus head-office IT; per-building reporting.
AED 5 / device / day
Large portfolio or FM partner
Dedicated engineers, 24/7 critical response, subcontract options.
Custom quote
Your first 30 days
- Days 1–5
Site surveys and an asset register of every camera, recorder, controller, switch and access point.
- Days 6–15
Remote monitoring switched on, default passwords changed, building systems separated from office and resident networks.
- Days 16–30
Preventive maintenance schedule agreed per building; first monthly report to management and boards.
Property & FM FAQ
Is a CCTV maintenance contract mandatory in Dubai?
For premises covered by Dubai’s security-systems rules, yes. SIRA’s Preventive Systems Manual (Administrative Resolution No. 13 of 2025) requires CCTV systems to be installed by SIRA-registered companies and maintained under an annual maintenance contract — industry summaries cite at least four preventive visits a year. Requirements differ by building type, so we confirm which chapter applies to each property.
How long must CCTV footage be kept in Dubai?
Industry summaries of SIRA’s 2025 manual cite at least 31 days of recordings for standard facilities, with 20% spare storage, and longer periods for some sectors such as banks. We size recorders for your retention target and monitor disk health so the footage exists when you need it.
What is the difference between an IT AMC and an ELV AMC?
An IT AMC covers computers, servers, networks, email and cyber security. An ELV AMC covers a building’s low-current systems — CCTV, access control, intercom, IPTV/SMATV, public address and structured cabling. Most property companies need both; Infirise delivers them under one contract, one SLA and one monthly report.
How do you protect building management and IoT systems from cyber attacks?
We put building systems — BMS, CCTV, access control and IoT sensors — on their own network segments, separate from office and resident networks; change default passwords; allow remote access only through a secure VPN with multi-factor authentication; keep firmware updated; and watch for unusual traffic.
Do you cover buildings in Abu Dhabi?
Yes — we have our office and dedicated team in Abu Dhabi.
Can you check a building’s technology before we accept it from the developer?
Yes. We test the network, Wi-Fi, CCTV, access control, intercom and IPTV against the approved design, list defects with photos, and hand over an asset register with configurations, passwords and warranties — so snags are fixed by the developer rather than paid for later.
Know the real condition of your building technology
We’ll inspect one building’s CCTV, access control, network and Wi-Fi and send a risk-rated report with a fixed AMC quote.
Book a Free Building Technology Audit →